Terms and Conditions

Use of the App

By using our website or mobile app, you agree to provide accurate account information, keep your login credentials secure, and use the service only for legitimate support, billing, complaint, and surveillance-service related activities.

Some features are role-based. Customer, staff, and admin users may see different tools and responsibilities inside the platform.

Accounts

You are responsible for activity performed using your account. We may suspend or restrict access where misuse, fraud, operational abuse, or policy violations are detected.

You must not upload unlawful, misleading, infringing, or harmful content, or misuse billing, attendance, location, support, or staff workflows.

Service Content

Complaint messages, uploaded files, plan records, invoice details, and service communications may be stored to operate the platform and to maintain a reliable service history.

Permissions and Operational Features

Certain mobile app features may request access to capabilities such as location, media, or file selection when needed for attendance, service photos, profile updates, complaints, or document submission.

Availability

We aim to keep the app available and accurate, but uninterrupted operation cannot be guaranteed. Features may be improved, adjusted, or removed as part of product maintenance and policy compliance.

Account Deletion

If you created an account through our app, you may request deletion from within the app or through the public deletion page on this website. Some records may be retained where legally required.

Contact

For support or policy questions, contact us at gurukripacctvindia@gmail.com.